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How it works

Referrals come in through various agencies.

These include Social Services, Schools, Citizens Advice and GPs/Health Workers.

We also receive referrals from other agencies.

How to get a referral

You can ask for a referral from an organisation that is already supporting you, or there a number of local agencies that can provide you with a referral.

Referring Agencies

  • Eastleigh Borough Council, Upper Market Street, Eastleigh SO50 9YN. Tel: 02380688000. Email: customerservicecentre@eastleigh.gov.uk. Opening hours: 8:30am to 5pm Monday to Friday.

  • One Community, 75 Leigh Road, Eastleigh SO50 9DQ. Tel: 02380902400.
    Email: info@1community.org.uk. Opening hours: 8:30am to 5pm Monday to Thursday. 8:30am to 4pm on Friday.

  • Citizens Advice Eastleigh, 101 Leigh Road, Eastleigh SO50 9DR. Tel: 08082787862. Opening hours: 10am to 4pm Monday to Thursday.

You will be asked some questions about your income and needs. The adviser can refer you to your nearest food bank, if you are eligible.

If you would like to find out more about Hound Basics, or feel you need our support, please get in touch by phone, text message, WhatsApp or Email:


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